Privacy Policy
This privacy policy discloses the privacy practices for AnnabelleJaneMurray.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
• What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
AnnabelleJaneMurray.com is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent, or share this information to anyone.
When you fill in a form on our website, you will see a tick box allowing you to receive communications from us regarding our products, promotions, or future events via email. If you have agreed to receive promotional communications, we will use your information for our own marketing purposes only. You can change your mind easily by sending us an email requesting removal of your name and email from the list.
Unless you ask us not to, we may contact you via email in the future to tell you about changes to this privacy policy.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
This website uses ‘Stripe’ for your orders to process your financial information. Stripe powers commerce for businesses - to accept and manage online payments. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
Stripe forces HTTPS for all services offered by this website’s service provider - Squarespace. Squarespace regularly audits the details of its implementation: The certificates they serve, the certificate authorities they use, and the ciphers they support. This website’s service provider uses HSTS to ensure browsers interact with Stripe only over HTTPS. Stripe is also on the HSTS preloaded lists for both Chrome and Firefox.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party, other than as necessary to fulfill your request, e.g. to ship an order, or for bank processing of your credit card payment, which must have at least some of your information to accept payment.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the Contact form on our website:
• To see what data we have about you, if any.
• To change/correct any data we have about you.
• To have us delete any data we have about you.
• To express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
All card numbers are encrypted via Stripe on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe's internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services (API, website, etc.).
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While this website uses encryption to protect sensitive information transmitted online, we also protect your information offline. Only individuals who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This web site may link to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of any other site that collects personally identifiable information.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via the form on the Contact page of this website.
Return & Refund Policy
Thank you for shopping at annabellejanemurray.com.
If you’re not entirely satisfied with you purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused, and in the same condition in which you received it. Your item must be in the original packaging, or packaging equally protective of the product. A refund will not be issued if a product is returned damaged or in a compromised condition rendering it unusable for resale.
Your item needs to have the receipt or proof of purchase included with the return.
Refunds
No returns will be accepted without prior authorization. To return your item, please contact us at info@annabellejanemurray.com. A return authorization and shipping address and information will be emailed to you at this time.
Once we receive your item, we will inspect it, and notify you that we have received your returned item. We will immediately notify you on the status on your refund after inspecting the item.
If your return is approved, we will initiate a refund to you via your original method of payment. Your credit will be processed promptly, however there may be a delay before your credit appears directly in your account, depending on the policies of your method of payment.
Shipping
We do not refund the outgoing shipping charge or return shipping charge. You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping and handling will be deducted from your refund.
Contact Us
If you have any questions on returning your item, please contact us.
Terms of Service
Order Cancellations
AnnabelleJaneMurray.com reserves the right to cancel any order placed on our website at any time for any reason. When an order is canceled and given our authorization, the buyer will receive a full refund.
Order Returns
Please see Return & Refund Policy.
Proprietary Rights in Content on annabellejanemurray.com
AnnabelleJaneMurray.com owns and retains all proprietary rights on the Website and the Service. The Website contains copyrighted material, trademarks, and other proprietary information of AnnabelleJaneMurray.com and its licensors. Except for that information which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.
Content Posted on the Site
You understand and agree that AnnabelleJaneMurray.com may review and delete any content, message, or photo (collectively, "Content") that in the sole judgment of AnnabelleJaneMurray.com, who may also remove Content at their own discretion which may be offensive, illegal or violate the rights, harm, or threaten the safety of any Member.
You must use the Service in a manner consistent with any and all applicable laws and regulations.
Copyright Policy
The images posted on this website are owned exclusively by Annabelle Jane Murray who maintains copyright over all works of art posted. You may not post, distribute, or reproduce in any way, any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of Annabelle Jane Murray of such proprietary rights.
Disclaimers
AnnabelleJaneMurray.com is not responsible for any incorrect or inaccurate Content posted on the Website. AnnabelleJaneMurray.com assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any user. The Website is provided "AS-IS" and AnnabelleJaneMurray.com expressly disclaims any warranty of fitness for a particular purpose or non-infringement.
Limitation on Liability
IN NO EVENT SHALL AnnabelleJaneMurray.COM BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM USE OF THE WEB SITE . NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, ANNABELLEJANEMURRAY.COM’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO AMOUNT PAID, IF ANY, BY YOU TO ANNABELLE JANE MURRAY FOR THE SERVICE DURING THE TERM OF MEMBERSHIP.